Delivery Information

Due to the Covid-19 virus, Insulation Express is closed until further notice.

Orders scheduled for delivery on Monday 30th will be fulfilled. If you have an outstanding order we will be in touch shortly to advise further. 

During this busy time, please contact us on [email protected]

We wish our customers the best of health in these unprecedented times.

Insulation Express will deliver free of charge if your order is over £300 Inc VAT to mainland UK†. Orders under £300 are subject to a £30.00 Inc VAT delivery charge.

When ordering on line you can specify the date of delivery, however we would not be able to specify the time of delivery on that day. Delivery on stocked items is available in 2 working days (1pm cut-off). Deliveries can be made any time between 8am-5pm.


  • Please note that we have a number of large vehicles, including articulated vehicles that may be used for delivery. Please advise us in the comments on your order if access to the delivery address is limited.
  • Due to insurance guidelines, delivery personnel are unable to enter private residences. Delivery will be as far as possible to the kerbside of the delivery address. 
  • Where offload facilities are not available, the driver may require assistance to offload from the vehicle. The recipient of the products is responsible for any additional lifting once the delivery has been made, please bear in mind that Insulation products can be bulky and / or heavy.
  • The delivery driver will require a signature to confirm the goods have been received. We cannot request items to be left. 


† Unfortunately we, Insulation Express, cannot deliver to the Highlands & Islands of the UK. However we will be happy to deliver to a freight forwarding company on your behalf.